In the case of Indigo, a high-level committee will be set up for investigation, the situation will return to normal within three days: Government

New Delhi, the central government has decided to conduct a high-level investigation to determine the causes of the Indigo matter and to propose measures to prevent such a situation in the future.
In a press release issued by the Ministry of Civil Aviation on Friday, it was stated that the Directorate General of Civil Aviation (DGCA) has immediately withdrawn its order related to Flight Duty Time Limitation (FDTL). This decision has been made entirely in favor of passengers, especially senior citizens, students, patients, and other individuals who have to travel for essential needs.
It is clear that the DGCA had partially withdrawn the order related to FDTL on Friday. The regulator withdrew the part that prohibited pilots from combining the mandatory 48-hour weekly rest with a weekly off.
The ministry said that the central government has decided to conduct a high-level investigation into the matter. The investigation will determine the causes of delays and cancellations of Indigo flights. Wherever necessary, action will be taken, and measures will be proposed to prevent such situations in the future.
The ministry said that several operational guidelines have been issued to airlines to ensure the restoration of services as soon as possible. The ministry hopes that these guidelines will lead to the normalization of flight schedules by next week and full service is expected to resume within the next three days.
The ministry has directed airlines to provide regular updates so that passengers can monitor the flight situation from home instead of going to the airport.
Airlines have been directed to provide a full refund without waiting for the passenger's request in case of flight cancellation.
The release stated that airlines will have to make direct arrangements for hotel accommodation for stranded passengers at the airport. Senior citizens and disabled persons will be provided access to the lounge.
The ministry has also set up a 24x7 control room to monitor the situation in real-time.
It is clear that on Friday, hundreds of Indigo flights were canceled. More than 225 flights were canceled in Delhi and over 250 in Mumbai. Cancellations have also been reported from other cities. Earlier, around 400 flights were canceled on Thursday. The airline said it failed to estimate the staff requirement according to the new FDTL rules, and its flights were canceled due to technical and ATC-related reasons.